Shipments and delivery time

Shipments are normally ship within two working days after placing the order, or no later than 5 working days. The normal delivery time provided for the Italian territory is extended about 2 working days for the islands and remote locations.

 Will not be dispatched on Saturday. Any delay will be communicated. The departure of the order will be notified by email together with the traceability code. The package will arrive at your destination, unless problems related to the courier, within 5 working days. Any Delays are not attributable to the company The Brave sc due to force majeure or unforeseeable circumstances and difficulties in reaching the place of destination.

The products are delivered by the courier only to individuals at least 18 years old to the shipping address provided by the Consumer during placing the order. The carrier can deliver from 9:00 to 19:00, in the absence of the recipient at the time of delivery will be left a notice and the client must personally contact the courier as soon as possible in order to agree the terms of delivery. Considering the perishable nature of some products, you must provide an address where there is someone available to retire. In addition, you must provide a telephone number to be used for urgent communications.

The products inside the package are carefully packaged to avoid damage in shipping. The control of the package on delivery is the responsibility of the customer. In case of damage to the goods, please send us a message to the email info@thebrave.eu containing the order number and a photographic documentation.

The costs of delivery of the Products shall be borne by the customer, unless an exception is expressly indicated from time to time on the site as a promotion.